By phone at 972 049 513 (from Monday to Friday from 9 a.m. to 2 p.m.) or better by email at firstname.lastname@example.org ... our spoken english is not that good.
If any product is not as you thought or the size is not correct, there is no problem to make a change or to recover the money. You have a period of six weeks since you receive the package.
Below the products there is a table with a size chart. If the change is because the size does not go well, but the sizes are indicated on the web, the costs of return shipping and the new shipment are yours.
If the change is due to an error or of any defect in the product, we assume all expenses.
Any product that has been used or with any defect caused by the customer (such as clothes that have been washed or used) will not be changed.
You can also change the products in our stores.